Last Updated: March 20, 2026

Luxury Paws TGP (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA/CPRA) and the Texas Data Privacy and Security Act (TDPSA).

This Policy applies to all information collected through our website, mobile services, communications, and in-person interactions in the State of Texas and throughout the United States (collectively, the “Services”).

  1. Information We Collect

We may collect the following categories of personal information:

A. Identifiers

Name, email address, phone number, billing/shipping address, IP address.

B. Personal Information (as defined by California law)

Payment details, transaction information, and customer records.

C. Commercial Information

Services purchased, booking history, and preferences.

D. Internet or Network Activity

Browsing behavior, interactions with our website, device data.

E. Geolocation Data

Approximate or precise location (if enabled on your device).

F. Audio/Visual Information

Photos of pets, grooming records, customer-submitted content.

G. Professional Information

Employment-related data (if applicable).

H. Inferences

Preferences, interests, and behavioral insights.

I. Sensitive Personal Information

We may collect limited sensitive personal data only when necessary (e.g., payment verification), and we do not use it to infer characteristics.

J. Pet Information

Pet name, breed, size, medical notes, grooming history, photos.

  1. How We Collect Information

We collect information:

Directly from you (forms, bookings, calls, emails)
Automatically (cookies, analytics tools, pixels)
From third parties (payment processors, marketing platforms)

  1. Purpose of Data Collection

We use personal information to:

Provide and manage grooming services
Process transactions
Communicate with customers
Personalize user experience
Conduct marketing and advertising
Improve operations and service quality
Prevent fraud and enhance security
Comply with legal obligations

  1. Sharing and Disclosure of Personal Information

We may disclose your information to:

Service Providers: payment processors, CRM systems, hosting providers, marketing tools
Legal Authorities: when required by law or to protect rights
Business Transfers: mergers, acquisitions, or asset sales
Sale or Sharing of Personal Data (CCPA/CPRA)

We do not sell personal information for monetary value.
However, we may share data for targeted advertising purposes, which may be considered “sharing” under California law.

  1. Your Privacy Rights (CCPA/CPRA & TDPSA)

Depending on your state of residence, you may have the following rights:

Right to Access

Request categories and specific pieces of personal data collected.

Right to Delete

Request deletion of your personal data (subject to legal exceptions).

Right to Correct

Request correction of inaccurate information.

Right to Data Portability

Receive a copy of your data in a usable format.

Right to Opt-Out
Opt out of targeted advertising
Opt out of data sharing
Opt out of profiling (where applicable)
Right to Limit Use of Sensitive Data

Restrict how sensitive personal data is used.

Right to Non-Discrimination

You will not be penalized for exercising your rights.

  1. How to Exercise Your Rights

To submit a request, contact us at:
📧 sales@luxurypawstgp.com

Include:

Full name
Contact information
Description of your request

We may verify your identity before processing requests.

  1. Response Time

We respond within 45 days, extendable when necessary as permitted by law.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze traffic
Improve user experience
Deliver relevant advertising

You can control cookies via your browser settings.

  1. Data Retention

We retain personal data only as long as necessary for:

Business operations
Legal compliance
Dispute resolution
Security purposes

  1. Data Security

We implement administrative, technical, and physical safeguards, including:

SSL encryption
Secure servers
Access controls

However, no system is completely secure.

  1. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

  1. Data Processing in the United States

All data is processed and stored in the United States, including Texas, and may be subject to U.S. laws.

  1. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

  1. Contact Information

For questions or privacy-related concerns:
📧 sales@luxurypawstgp.com